Frequently asked questions
Is your question not listed? Then please contact our customer service.
What is EverClothed?
EverClothed is your go to online fashion store for trendy, high-quality clothes, shoes, and accessories. We offer both casual and formal wear for men and women, with fast shipping worldwide.
What materials are used in your clothing?
Our clothing is crafted from high-quality, breathable fabrics designed to ensure comfort and style. We prioritize materials that enhance the wearer's experience, particularly in outdoor settings or during social events.
How can I determine my size?
To find your size, we recommend consulting our size chart available on the product pages. This chart provides detailed measurements to help you select the appropriate size for a comfortable fit.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can track it on our website Track Order or directly through your local postal/courier service.
What is your return policy?
We have a 14-day return policy. Items must be unworn, unused, and in their original packaging with tags attached to be eligible for a return. For more details, please refer to our return policy section.
How long does shipping take?
Orders are processed within 2-4 business days. Standard shipping typically takes 7-12 business days, while expedited shipping options are available for faster delivery, taking 2-11 business days. Please note that international shipping times may vary based on the destination.
Do you offer international shipping?
Yes, we ship internationally. Shipping rates and delivery times will vary based on the destination, and international customers are responsible for any customs duties or taxes imposed by their country.
What should I do if my order is damaged or lost during shipping?
If your order is damaged or lost, please contact us within 7 days of receiving your order. We will require photos of the damaged items and packaging to investigate the issue further.
Can I exchange an item?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order for the desired product once the return is accepted.
What payment methods do you accept?
We accept Visa, MasterCard, PayPal, and more .
Is my payment secure?
Absolutely, We use SSL encryption and trusted payment gateways to make sure your data and transactions are completely secure.
What is EverClothed’s Company Registration Number?
EverClothed’s official Company Registration Number is 16156896, and the brand is proudly Powered by Dapper Vibe LTD - UK.
How can I contact customer support?
You can reach our Customer Support Team via:
📧 Email: support@everclothed.com
📍 Head Office: 128, City Road, London, EC1V 2NX, UK
📞 Phone: +44 7878 775012
💬 Live Chat: Available on our website for instant help