Shop With ConfidenceReturns
Returns
Made Simple
We want you to love what you wear. If something isn't right, we're here to make it right.
30 Day Returns
Easy Exchanges
Secure Refunds
Global Support
EVERCLOTHED
Return Window
30 Days
You have 30 days from the date of delivery.
Exchange Process
Easy Exchange
Quick and simple process for a different size or item.
Damaged Items
Free Replacement
We'll replace damaged or incorrect items at no cost.
Refund Speed
5–10 Business Days
Refunds are processed within 5–10 business days.
How Our Returns Process Works
1
Request Return
Submit your return request online.
2
Receive Instructions
We'll send you return instructions.
3
Ship Item Back
Pack and ship the item using our return label.
4
Inspection
We inspect the item once it is received.
5
Refund Issued
Your refund will be issued to your original payment method.
Return Eligibility
- Items must be unworn, unwashed, and in original condition.
- All original tags must be attached.
- Items must be returned in original packaging.
Non-Returnable Items
- Final sale and clearance items.
- Underwear, swimwear, and pierced jewelry for hygiene reasons.
- Gift cards.
Exchanges
Need a different size or colour? Start an exchange from your account and we'll ship the replacement as soon as your original item is on its way back to us.
Refund Process
Once your return is inspected and approved, your refund is issued to your original payment method within the timeframes below.
| Payment Method | Refund Time |
|---|---|
| Credit / Debit Card | 5–10 Business Days |
| PayPal | 3–5 Business Days |
| Klarna | According to provider |
| Gift Card / Store Credit | Within 5 Business Days |
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with a photo. We'll arrange a free replacement or full refund at no extra cost to you.
Received the wrong item
or something damaged?
We'll make it right immediately at no extra cost.
Contact SupportShop Without Worry
Premium Quality
Carefully selected materials and timeless designs.
Secure Checkout
Protected payments and your information is always safe.
Dedicated Support
Real humans ready to help you anytime.
Frequently Asked Questions
Can I exchange for another size?+
Yes. Start an exchange from your account or contact support and we'll help you swap for a different size, subject to availability.
Who pays for return shipping?+
Returns for a change of mind are covered by the customer. For damaged or incorrect items, return shipping is on us.
How long do refunds take?+
Once approved, refunds are issued within 5–10 business days depending on your payment provider.
Can I return sale items?+
Most sale items can be returned, but final sale and clearance items are non-returnable. Check the product page for details.
What if my order arrives damaged?+
Contact us within 48 hours with a photo and we'll arrange a free replacement or full refund right away.
Need Help With Your Return?
Our support team is here to assist you.
Fast & Free ShippingOn all orders over $100
Easy Returns30 day return policy
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